General
Are you properly
insured?
Yes, full coverage is maintained on all equipment and staff.
Employees are covered by Workman's Compensation. All of our
subcontractors maintain a certificate of insurance on file in
our office.
How long have you
been in business?
Our business was started in 1985, by Mark S. Wagner, who remains
the current owner/president of the company.
Do you work with
residential clients?
A vast majority of our clients are residential. We also work
for a select group of commercial customers. We work with any
customer who is interested in the highest quality design and
finished product. Our projects range in size from complete master
plans and installation to small intimate garden spaces.
Some of the areas that we serve include:
West Chester, Pennsylvania
Chester County, Pennsylvania
Delaware County, Pennsylvania
Greenville Wilmington, Delaware
And others...
What does design/build
mean?
A design/build company is one that maintains the resources necessary
to complete a project from initial concept to final installation.
Truly a one stop shop. We employ skilled designers and experienced
craftsman to ensure that all steps from design to construction
exceed your expectations. Your designer will be your contact
person from the initial meeting through the design process and
on to the final walk through of any installation.
Can you provide
references?
We are happy to provide references upon request.
What is ASLA,
CLP, & ICPI Certified?
APLD -American Society of Landscape Architects
CLP - Certified Landscape Professionals
ICPI- Interlocking Concrete Paver Institute
These certifications involve state wide and national examinations
and are awarded upon demonstration of Superior Knowledge of
Landscaping and Horticulture. Many of our staff hold these
certifications, which ensures our customers are provided with
an experienced and knowledgeable person for their project.
Are your
plants guaranteed?
All plants are guaranteed for one year after installation
except Ground Covers, Perennials and Transplants. Click here
to review our complete Plant Guarantee.
Can I visit
or select my plants from your nursery?
We maintain an on-site holding are and are more than happy
to meet you at one of the suppliers we have an established
relationship with. Please make an appointment with your designer
if you should choose to select your own plantings.
Do you provide
garden maintenance?
Yes, in addition to residential landscape design services
in PA and DE, our trained and "Horticultural Care"
team can keep your garden looking its best. Sorry, we do not
cut grass.
How long
will it take after my initial call for the start of my landscape
work?
The timeframe for each project depends greatly on the time
of year and the scope of the project. Spring is our busiest
time, and we try to avoid backlogging our crew's schedule
past four weeks. By initiating the landscape design process
in early winter (December) and finalizing plans before spring,
you will have a greater chance of being scheduled before the
"spring rush.". If you have an upcoming event and
would like the landscaping to be completed by a certain date,
please inform us as early as possible and we will make every
effort to accommodate you.
What forms
of payment do you accept?
We accept cash, check, Visa, MasterCard
Design/
Build
What is
design build?
Wagner's Landscaping specializes in landscape design/build
in PA and DE. Design/build is the collaborative process of
conceptualizing and creating your garden. This process combines
the traditionally separate disciplines of design and installation,
resulting in projects that are imaginative yet readily built.
In addition, the collaboration allows for responsiveness to
changes during the installation that help keep the project
true to the client's needs. Through single-point accountability,
a landscape designer will be your companion and trusted resource
during the design and creation of your garden. Our designers
lead a diverse and experienced team of horticulturists, masons,
nursery professionals and other trades people with the sole
desire to build a beautiful landscape for you.
What does a design/build
firm do?
 We
provide landscape design & construction in both Chester
and Delaware County, PA and DE. Each garden we construct is
a unique reflection our client's personality relative to their
property. This is accomplished through careful listening and
observation. We will develop a written plan, and then construct
the landscape according to that plan. This is achieved through
collaboration with the client, designer and our talented,
professional crew.
The range of the tasks we perform range from a simple, single
tree installation to comprehensive, property transformations
including ; Pools. Pergolas. Patios and outdoor dining areas.
Our services include:
| DESIGN |
| Our design team uses the latest technology
to help create your dream landscape. We have a team of
landscape designers and design assistants that utilize
a combination of hand-rendered and computer-generated
(CAD) drawings. These design services include: |
- Landscape Master Planning
- Planting Plans
- Environmental Design: meadows, native design, wetland
buffers
- Conceptual sketches and color renderings
|
| BUILD |
| We install the gardens we design, building
every aspect of the outdoor environment. |
- Outdoor Living Areas: patios, terraces, walls, walkways,
outdoor kitchens and fireplaces, swimming pools and
spas and outdoor grills and ovens
- Ornamental Planting: perennial borders, flowering
shrubs, herb gardens, large tree moving and planting
- Water Features: pools, ponds, streams, waterfalls
- Lighting: outdoor lighting designs that will highlight
architecture, add a dramatic effect and increase safety
|
How does the
process work?
Initial Contact
When you contact our office, we will collect some basic information
from you including contact information, what kind of work you
are interested in and how you heard about us. In addition to
calling, you may submit our questionnaire
form. You will be contacted the next business day. We will
then provide you a copy or the residential questionnaire to
fill out. During this contact a convenient appointment will
be made
Consultation
With a Completed questionnaire we will listen to and review
your objectives and endeavor to make your landscape dreams a
reality.
- We will walk the property with you,
take notes and listen.
- We will ask questions to help bring
the garden picture into better focus.
- We will provide pictures and visuals
of similar projects.
- We will discuss your anticipated
budget for the work discussed.
- We will discuss whether design services
are required and how they work or proceed directly
to a proposal for installation of work discussed.
Some less complicated projects don't require design
fees
|
Design Service Agreement
After discussing your specific needs and agreeing that design
work is necessary, we will prepare a proposal for design services
and submit it to you for approval. You must then return the
signed proposal to our office with a retainer fee to begin the
design process.
Site Survey
We will measure and photograph the site and take notes to prepare
a base plan upon which your landscape plan will be developed.
Concept/Sketch Plan
An illustration is created that addresses all of the ideas and
requirements discussed at our first design consultation. Sample
pictures and materials are provided. Estimated costs will be
available during this visit. . Revisions to the plan will be
made as necessary.
Construction Contract
Once you approve the plan for landscape construction, a proposal
will be prepared for the installation of your new landscape.
When we receive the signed contract and deposit we will schedule
the job and order materials. Work typically begins within two
to four weeks of contract acceptance, depending on weather and
the time of year.
Installation
Depending on the scope of the project, our crew may be at your
property anywhere from one day to one month or more. We will
ask you if we may place a job sign with our name and logo on
your property at the street. Not only does this show our pride
in our work, but also assists landscape deliveries for the site.
In addition to job signs, we will install a small 14 ft. enclosed
trailer on the property. This fully equipped workshop provides
our crews with all the tools and supplies needed for your project.
This eliminates wasted travel time and forgotten materials to
enable a productive and efficient workforce.
Sequence of Work
Construction elements such as rough grading, drainage, walls,
walkways, water features and large caliber trees are completed
first. These operations require large machines and will cause
disturbance to the ground, which is normal. All disturbances
will be repaired before the job is done.
Bed preparation, soil conditioning
and installation of smaller plants are completed next.
This work is done primarily with small-engine machines or manual
labor. Installation of lighting fixtures, mulching and lawn
establishment starts to put the landscape picture back together.
All plants are thoroughly watered, large trees are staked and
ribbons and tags are removed from the plants. All debris is
picked up and disposed of properly. Driveways and walkways are
swept clean.
Follow-up
Our landscape design representative will meet with you on site
to walk through the completed landscape. Any items that require
attention will be noted and will be promptly resolved. You will
be given written garden maintenance care instructions to help
you through the establishment period of your new landscape.
You may contact your landscape designer at any time with detailed
questions should the need arise.
Guarantee
Trees and shrubs are guaranteed to be alive and well for a period
of one year from the date of installation subject to payment
conditions specified on the contract. Should a tree or shrub
die we will replace it without cost to you. The terms of the
guarantee are clearly specified on the back of your construction
contract. We will send a feedback card with the final invoice
asking for your input on the final product. With regularly scheduled
Professional Garden Care you get extended guarantees-call for
details.
Seasonal Maintenance
Wagner's Landscaping is ready to assist you in maintaining your
new landscape (excluding of lawn mowing). Please inquire as
to the full range of available Delaware and Pennsylvania landscaping
services.
Horticultural
Care
What Is
Professional Garden Care?
Professional Garden Care is a horticultural service that will
"Create Time For You". A highly trained Professional
Gardener will come to your property and provide garden maintenance
while you are busy with work and home life. We will make sure
your plants are cared for properly and maintained in peak
condition throughout the course of the growing season. Our
visits (at a frequency tailored to your specific needs) will
improve plant health and vigor though continual monitoring,
grooming and proactive care.
Extended Warranties
for new plant installations
Customers of our Design/Build Division with new plant installations
can extend their original one year plant warranty by signing
up for a four trip program of Professional Care service. The
lifetime-warranty extension will remain in force for the duration
of the Professional Care Contract.
What Do
Our Professional Gardeners Do?
Our Pennsylvania landscape and garden care professionals provide
a range of programs that work either with you directly or
in cooperation with our Design/Build Division to maintain
and enhance your gardens. Your professional gardener will
come out to maintain your gardens and monitor plant health
on a predetermined contractual basis. Our Professional Garden
Care Division is ready to assist you in maintaining your landscape.
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